Delivery & Shipping

1. Where We Deliver To ?

We deliver to the UK including the Scottish Highlands and Islands, Isle of Man, Isles of Scilly, Isle of Wight, Channel Islands and Northern Ireland, the Netherlands, Republic of Ireland, and Belgium.

Delivery to other European countries and BFPO boxes is currently unavailable.


2. What Are The Delivery Costs ?

Order value under £50

£2.95 - Basic Charge (Includes UK Mainland, Scottish Highlands & Islands, Isle of Wight,
           Isle of Man, Isles of Scilly, Northern Ireland, and Channel Islands
£12.00 - The Netherlands
£15.00 - Republic of Ireland, Belgium

* Delivery via Royal Mail Tracked 48 and Parcel Force 48

Order value £50 and over

FREE  - Includes UK Mainland, Scottish Highlands & Islands, Isle of Wight,
             Isle of Man, Isles of Scilly, Northern Ireland, and Channel Islands
£12.00 - The Netherlands
£15.00 - Republic of Ireland, Belgium

* Delivery via Royal Mail Tracked 48 and Parcel Force 48​​​​​​​

Next Day Delivery

£7.50 - Only available for the UK Mainland. See section 5 below.
This price is fixed regardless of the order value.
See Note 1 below.

* Delivery via Royal Mail Tracked 24 and Parcel Force 24​


3. How Long Will The Delivery Take ?

Standard deliveries to all UK Mainland areas will generally take 2 to 5 working days. 

Next Day deliveries if placed by 12 noon that day will be delivered the next day. See Note 1 below.

Deliveries to The Scottish Highlands & Islands, Isle of Man, Isles of Scilly, Isle of Wight, Northern Ireland, Channel Islands, The Netherlands, Republic of Ireland, and Belgium usually take 2 to 3 days.


4. Which Couriers do we use ?

UK Mainland Standard will be delivered by Parcel Force 48 Hour, Yodel Economy, or Royal Mail Tracked 48 depending upon the size of the consignment.

UK Mainland Next Day will be delivered by Parcel Force 24 Hour, Yodel Next Day, or Royal Mail Tracked 24.

Scottish Highlands & Islands, Isle of Man, Isles of Scilly, and Isle of Wight will be delivered by Parcel Force 48 Hour.

Northern Ireland will be delivered by Parcel Force 48 Hour, or Yodel Economy.

Republic of Ireland, Channel Islands, the Netherlands, and Belgium will be delivered by Parcel Force Worldwide, or DHL.


5. Postcode Defintions and Exclusions

UK Mainland includes all postcodes excluding those below.

FREE Delivery and NEXT DAY Delivery are not available for the following postcodes.

Postcodes for Scottish Highlands & Islands include IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, and ZE,

Postcodes for the Isle of Man, Isles of Scilly, Isle of Wight, and Northern Ireland include BT, IM, TR21-25, and PO30-41.

Postcodes for the Channel Islands include JE and GU.


Notes

Note 1: If you have requested an express service by Parcel Force 24 Hour or Yodel Next Day we will send the goods on such a service. However, if the couriers fail to deliver on time, we will not be held liable for lack of service of the part of our couriers, and will not accept any claim for lack of service.

If you have a preference for any courier then please e-mail or telephone us stating your preference.